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January 12, 2022 | Massachusetts Materials Technologies, LLC

MMT has seen significant growth in people and capacity over the past couple of years. In early 2022, MMT will move to a new location to better serve its growing client base. The building is located at 8 Erie Drive, Natick, approximately 20 miles from the airport. An open house for the office space will be held in April 2022. 

 In addition to a new location, several initiatives have been put into place to improve the customer-facing service teams. The roles of MMT’s competent and hard-working technicians have expanded, including facilitating field demonstrations in supporting NDE inspection providers' use of MMTConnect™ and MMT’s hardness, strength, and ductility (HSD) tester—the HSD 8000. 

 Colin Caissie and Josh Norman were both promoted to Lead Technicians to oversee this growing field support team. Colin and Josh will contact clients to facilitate discussions at the start of jobs to understand the unique demands of each project. Following these pre-job discussions, a comprehensive quality management system will be presented to ensure accuracy, reliability, and high-quality results throughout the entirety of the project. 

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As MMT Grows, Field Technician Team Roles Develop to Better Serve Partners



 



MMT's updates to the HSD Training and Certification Program improves the reliability of data collection and reporting results for NDE service partners and their customers.

June 7, 2021 | Massachusetts Materials Technologies, LLC

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ANNOUNCEMENTS

FAQs

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MMT updated its Hardness, Strength and Ductility (HSD) Training and Certification Program as part of its multi-faceted approach to provide industry-leading support to NDE service partners.

The newly released HSD Training and Certification Program includes a rigorous curriculum of observable skill competencies for HSD 8000 in-situ procedures. The training program involves a combination of online and in-person training, with in-situ audits and skill-based tests.

MMT improvements to the training program aims to accomplish 4 key objectives:
● Reduce the amount of time required for third-party technicians to obtain HSD Level II Certification
● Verify HSD training knowledge and operational skills through direct field evaluations
● Formalize the field technicians training status, tracking and customer communication experience
● Clarify the minimum standard requirements for HSD Level I and Level II Certification to reduce the risk of downtime or potential safety issues on projects

Gene Hurley, Director of Technical Support at MMT, said, “Our goal is to transition HSD testing process knowledge and competencies to our field service partners. With these updates, our partners will have the equipment availability and requisite skills to perform tests in the ditch independently of MMT.”

MMT expects the enhancements to the Training and Certification Program to improve the reliability of data collection and reporting results for NDE service partners and their customers.

“We are delivering mission critical equipment to the field in a challenging environment, and we’re stepping up to the challenge. To do that, our organization is maturing, learning, listening carefully to our customers and our partners, and responding to those changes accordingly,” Mr. Hurley said.

This article appeared in News & Views: MMT's Q2 Newsletter. Subscribe today to receive these quarterly newsletters straight to your inbox. 

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Competent Field Technicians a Major Priority at MMT

HSD 8000 & MMTConnect Moving Quickly to a "Turn-Key" Solution

June 7, 2021 | Massachusetts Materials Technologies, LLC

Publications

ANNOUNCEMENTS

FAQs

EVENTS

The latest updates to MMT’s Hardness, Strength, and Ductility (HSD) Tester—the HSD 8000—makes the tool easier to use and more robust to support third-party inspection providers in performing nondestructive examination (NDE) testing. The updates to the accompanying MMTConnect software also more easily guides technicians through the entire material verification process to ensure that correct procedures are implemented and a complete and accurate dataset is acquired. MMTConnect also uploads the data collected to MMT for review and reporting.

According to Brendon Willey, Vice President of Engineering at MMT, extensive use of the device in the field has already proven that the HSD Tester can produce accurate, reliable, and high-quality data. Now, MMT is focused on launching a commercialized version of the innovative technology with strong support systems in place, so other inspection providers can achieve the same results.

Dr. Steve Palkovic, Chief Technology Officer at MMT, explained how the supportive capabilities were integrated into the HSD Tester. He said, “The MMTConnect software allows MMT experts to provide technical support for people using our equipment in the field. So, if they have a question while they’re collecting data, we have the ability to see what they are collecting in real time with an internet connection. We can even proactively reach out and notify them of any potential issues. It’s part of our commitment to ensure anyone can get good quality, reliable results, no matter who is using the unit.”

The support systems integrated into the instrumentation include MMT’s HSD Training and Certification program, the ExpertConnect technical support center, and MMT’s reporting capabilities. By design, these systems ensure standardized results, regardless of the user.

To learn more about the innovative solutions offered by MMT, visit their website or set up a consultation with MMT representatives to learn more.

This article appeared in News & Views: MMT's Q2 Newsletter. Subscribe today to receive these quarterly newsletters straight to your inbox. 


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MMT Developing Faster HSD Reporting Results

June 7, 2021 | Massachusetts Materials Technologies, LLC

Publications

ANNOUNCEMENTS

FAQs

EVENTS

The Reporting and Data Analytics group at MMT is currently developing two additional expedited material verification reporting options. Service providers will soon have the ability to access both instant and preliminary reports, to immediately identify outlier results or test data areas of concern. This has been a long-standing request from pipeline operators and NDE providers alike. 

Dr. Steve Palkovic, Chief Technology Officer at MMT, hopes the reporting enhancements will give MMT’s service partners more options for timely results as well as more confidence in the data being collected.

“Our instant material verification report will be built into our MMTConnect software, which has checks and intelligence integrated into it, so it can verify that the correct procedures have been followed, all the data has been collected, and that nobody leaves the job site without having all the data,” Dr. Palkovic said.

With the enhancements, partners will receive an instant report immediately, and a preliminary report within 48 hours of the data being collected. The preliminary report will be generated, reviewed, and approved by a team of MMT engineers following strict standards regarding data accuracy and reliability. This preliminary report includes estimates for almost all pipeline material characteristics included in the final report, including grade (yield and ultimate tensile strength), wall thickness, diameter, grain size and metallurgical review of the steel microstructure, and seam type determination. The third and final report will provide the complete material attributes including the conventional lab chemistry results, and a final grade determination using industry-leading strength prediction analytics with the lowest measurement uncertainty.

According to Dr. Palkovic, these differentiated reporting solutions integrate quality control, responsiveness, cost-savings, and efficiency for service providers.

“These updates in our reporting process will ensure that customers are receiving accurate and reliable information as soon as possible,” Dr. Palkovic said. “The preliminary material verification report allows our experts to review and report essential data early in the process to provide assurances to operators and service providers. This is in addition to the final material verification report that they receive with the standard quality that they rely on.”

This article appeared in News & Views: MMT's Q2 Newsletter. Subscribe today to receive these quarterly newsletters straight to your inbox. 




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January 12, 2022 | Massachusetts Materials Technologies, LLC

Back to Announcements

As MMT Grows, Field Technician Team Roles Develop to Better Serve Partners

MMT has seen significant growth in people and capacity over the past couple of years. In the early 2022, MMT will be moving to a new location to better serve its growing client base. The building is located at 8 Erie Drive, Natick, and is conveniently located approximately 30 miles from the airport. An open house for the office space will be held in April 2022.

In addition to a new location, several initiatives have been put into place to improve the customer-facing service teams. The roles of MMT’s competent and hard-working technicians have expanded, including facilitating field demonstrations in supporting NDE inspection providers use MMTConnect™ and MMT’s hardness, strength, and ductility (HSD) tester—the HSD 8000.

Colin Caissie and Josh Norman were both promoted to Lead Technicians to oversee this growing field support team. Caissie and Norman will contact clients to facilitate discussions at the start of jobs to understand the unique demands of each project. Following these pre-job discussions, a comprehensive quality management system will be established to ensure accuracy, reliability, and high-quality results throughout the entirety of the project.

As part of enhancing the customer service experience for MMT partners, Ben Perry, who previously served as a field technician, has been added to the customer care team as a project manager. Ben has been a successful part of the MMT team and is looking forward to continuing to serve clients. After completing MMT’s HSD Training and Certification Program, he is now a Level II Certified technician and fully understands the specifications and features of MMT’s HSD technology.

Ben Perry’s main responsibility as project manager will be to provide customer service and connect client projects to the necessary resources, technical support, and documentation to ensure smooth operations. Perry will also be responsible for managing projections and project timelines.



June 7, 2021 | Massachusetts Materials Technologies, LLC

MMT updated its Hardness, Strength and Ductility (HSD) Training and Certification Program as part of its multi-faceted approach to provide industry-leading support to NDE service partners.

The newly released HSD Training and Certification Program includes a rigorous curriculum of observable skill competencies for HSD 8000 in-situ procedures. The training program involves a combination of online and in-person training, with in-situ audits and skill-based tests.

MMT improvements to the training program aims to accomplish 4 key objectives:
● Reduce the amount of time required for third-party technicians to obtain HSD Level II Certification
● Verify HSD training knowledge and operational skills through direct field evaluations
● Formalize the field technicians training status, tracking and customer communication experience
● Clarify the minimum standard requirements for HSD Level I and Level II Certification to reduce the risk of downtime or potential safety issues on projects

Gene Hurley, Director of Technical Support at MMT, said, “Our goal is to transition HSD testing process knowledge and competencies to our field service partners. With these updates, our partners will have the equipment availability and requisite skills to perform tests in the ditch independently of MMT.”

MMT expects the enhancements to the Training and Certification Program to improve the reliability of data collection and reporting results for NDE service partners and their customers.

“We are delivering mission critical equipment to the field in a challenging environment, and we’re stepping up to the challenge. To do that, our organization is maturing, learning, listening carefully to our customers and our partners, and responding to those changes accordingly,” Mr. Hurley said.

This article appeared in News & Views: MMT's Q2 Newsletter. Subscribe today to receive these quarterly newsletters straight to your inbox. 

Back to Announcements

Competent Field Technicians a Major Priority at MMT

MMT's updates to the HSD Training and Certification Program improves the reliability of data collection and reporting results for NDE service partners and their customers.

June 7, 2021 | Massachusetts Materials Technologies, LLC

Back to Announcements

HSD 8000 & MMTConnect Moving Quickly to a "Turn-Key" Solution

The latest updates to MMT’s Hardness, Strength, and Ductility (HSD) Tester—the HSD 8000—makes the tool easier to use and more robust to support third-party inspection providers in performing nondestructive examination (NDE) testing. The updates to the accompanying MMTConnect software also more easily guides technicians through the entire material verification process to ensure that correct procedures are implemented and a complete and accurate dataset is acquired. MMTConnect also uploads the data collected to MMT for review and reporting.

According to Brendon Willey, Vice President of Engineering at MMT, extensive use of the device in the field has already proven that the HSD Tester can produce accurate, reliable, and high-quality data. Now, MMT is focused on launching a commercialized version of the innovative technology with strong support systems in place, so other inspection providers can achieve the same results.

Dr. Steve Palkovic, Chief Technology Officer at MMT, explained how the supportive capabilities were integrated into the HSD Tester. He said, “The MMTConnect software allows MMT experts to provide technical support for people using our equipment in the field. So, if they have a question while they’re collecting data, we have the ability to see what they are collecting in real time with an internet connection. We can even proactively reach out and notify them of any potential issues. It’s part of our commitment to ensure anyone can get good quality, reliable results, no matter who is using the unit.”

The support systems integrated into the instrumentation include MMT’s HSD Training and Certification program, the ExpertConnect technical support center, and MMT’s reporting capabilities. By design, these systems ensure standardized results, regardless of the user.

To learn more about the innovative solutions offered by MMT, visit their website or set up a consultation with MMT representatives to learn more.

This article appeared in News & Views: MMT's Q2 Newsletter. Subscribe today to receive these quarterly newsletters straight to your inbox. 


June 7, 2021 | Massachusetts Materials Technologies, LLC

Back to Announcements

MMT Developing Faster HSD Reporting Results

The Reporting and Data Analytics group at MMT is currently developing two additional expedited material verification reporting options. Service providers will soon have the ability to access both instant and preliminary reports, to immediately identify outlier results or test data areas of concern. This has been a long-standing request from pipeline operators and NDE providers alike. 

Dr. Steve Palkovic, Chief Technology Officer at MMT, hopes the reporting enhancements will give MMT’s service partners more options for timely results as well as more confidence in the data being collected.

“Our instant material verification report will be built into our MMTConnect software, which has checks and intelligence integrated into it, so it can verify that the correct procedures have been followed, all the data has been collected, and that nobody leaves the job site without having all the data,” Dr. Palkovic said.

With the enhancements, partners will receive an instant report immediately, and a preliminary report within 48 hours of the data being collected. The preliminary report will be generated, reviewed, and approved by a team of MMT engineers following strict standards regarding data accuracy and reliability. This preliminary report includes estimates for almost all pipeline material characteristics included in the final report, including grade (yield and ultimate tensile strength), wall thickness, diameter, grain size and metallurgical review of the steel microstructure, and seam type determination. The third and final report will provide the complete material attributes including the conventional lab chemistry results, and a final grade determination using industry-leading strength prediction analytics with the lowest measurement uncertainty.

According to Dr. Palkovic, these differentiated reporting solutions integrate quality control, responsiveness, cost-savings, and efficiency for service providers.

“These updates in our reporting process will ensure that customers are receiving accurate and reliable information as soon as possible,” Dr. Palkovic said. “The preliminary material verification report allows our experts to review and report essential data early in the process to provide assurances to operators and service providers. This is in addition to the final material verification report that they receive with the standard quality that they rely on.”

This article appeared in News & Views: MMT's Q2 Newsletter. Subscribe today to receive these quarterly newsletters straight to your inbox.